At FH Health, we provide you with seamless access to our dedicated Canadian-licensed Nurse Practitioners through our secure text messaging, audio, or video portal.

Simply schedule an appointment, specify the reason for your visit, and use the provided link at your appointment time to connect with our Nurse Practitioner.

Our virtual visits emulate the experience of an in-person consultation. Our Nurse Practitioners can assess your symptoms and offer appropriate treatments, including prescriptions when necessary. If they determine that your condition requires in-person care, they will advise you to visit a clinic for a hands-on examination or additional lab work as needed. If the Nurse Practitioner determines they can't help you, your consultation won't start, and you won't be charged. Instead, they'll advise you to visit a family practice or walk-in clinic.

Our virtual care service covers a wide range of medical issues, including everyday care, episodic care, specialty care, sexual health care, skin health care, and mental health care. Consultations can address concerns such as prescription refills, general questions, cold and flu symptoms, urinary tract infections, diabetes management, birth control selection, and acne treatment.

To book a virtual care appointment, simply visit our website and provide a description of your symptoms or medical request. If we determine we can't help you, your consultation won't start, and you won't be charged. Instead, they'll advise you to visit a family practice or walk-in clinic.

Yes, our virtual care providers can prescribe medications when appropriate, based on the diagnosis and treatment plan discussed during the consultation. Prescriptions can be sent to your pharmacy of choice for pick-up.

Yes, you can receive a doctor's note through a virtual care consultation. If our Nurse Practitioner determines that a doctor's note is necessary based on your condition, they can provide you with one directly through our virtual platform. The note can be sent to you electronically, allowing you to easily share it with your employer or school as needed.

Yes, you can get lab work or a referral through a virtual care consultation. If our Nurse Practitioner determines that lab work or a referral to a specialist is necessary based on your condition, they can provide you with the required documentation or requisition forms. These forms can be sent to you electronically, allowing you to easily visit the designated lab or specialist for further assessment and treatment as needed.

We prioritize your privacy and security. Our virtual care platform uses encrypted technology to protect your personal and medical information during consultations. All data is stored securely and adheres to privacy regulations.

Our virtual care platform is compatible with various devices, such as smartphones, tablets, and computers. You'll need a stable internet connection and a device with a camera and microphone for a seamless virtual consultation experience.