Hal Stern, President
Hal Stern brings over 25 years of leadership and industry experience to Financial Health with a successful career centered around healthcare receivables management. In 1997, he founded Financial Health to provide hospitals across the country with a better way to manage patient pay. Mr. Stern's background of achievements includes his roles as an attorney and in executive management at Hayt, Hayt & Landau (HHL) and HHL Financial Services, where he managed a staff of 300 and serviced over 200 hospital clients across multiple states. Mr. Stern's strengths include operations leadership, A/R management and a comprehensive understanding of the challenges facing hospitals in today's healthcare environment. A native New Yorker, Mr. Stern holds a B.A. from George Washington University and his J.D. from Case Western Reserve University School of Law and is a member of the District of Columbia and Maryland bars.
Raymond Dziubla, Vice President of Operations
Prior to joining the Financial Health team in 2007, Mr. Dziubla spent 13 years in the healthcare receivables management industry serving as a Director for Med Assist, Inc. and their legacy companies. Mr. Dziubla's professional achievements include managing a multi-office staff of 180 employees servicing over 100 hospitals in the outsourced fields of Business Support Services, Medicaid Eligibility, Medical Billing, Day 1 Self-Pay, Post Write-Off Collections, and Complete Business Office Outsourcing. Mr. Dziubla brings value to Financial Health's clients through his expertise in revenue cycle enhancement, efficient call center technology and operation, and process improvement engineering while ensuring the integrity of the patient/provider relationship, maintaining improved and predictable revenue returns, and establishing comprehensive and customized client specific reporting. Mr. Dziubla holds a Bachelors' Degree with a concentration in Business Administration and Computer Science from Saint Joseph College - Rensselaer, Indiana.
Sandra L. Pinette, Vice President of Client Development
Ms. Pinette brings over a decade of experience as a healthcare financial services executive to Financial Health. Her focus for the firm is national in scope as she works with hospitals and other healthcare organizations to increase revenues and patient satisfaction while also improving their delivery of care. In addition to managing client services, she is developing new client relationships for the firm and representing Financial Health at industry association and healthcare professional meetings around the U.S.
Rick Solis, Vice President of Client Development
Mr. Solis has participated in healthcare sales since 2001 focusing on all aspects of the revenue cycle. Rick is committed to the development and maintenance of strong client relationships while maximizing performance and revenue for his clients. He is a proud member of HFMA, AAHAM and MGMA. Rick obtained his BA from Indiana University and his MBA from Lake Forest Graduate School of Management.
Gary Tsimba, Director of Information Systems
Mr Tsimba brings to Financial Health over nine years of technical operations, efficient call center technology, client support, data management and project management experience. With a career and educational background in business management, network engineering and data communications, computer programming, project management and Microsoft and Cisco certification, he brings a diversified and invaluable skill set to the Financial Health team. Mr. Tsimba works closely with the members of our management group by overseeing the daily technical operations of our call center, developing reports for clients and establishing workflow strategies.
Jodi Lawyer, Client Services Manager
Ms. Lawyer has more than eight years experience supporting recovery management solutions. Her professional accomplishments include spearheading and managing staff development initiatives for efficiency improvement, productivity gain and quality enhancement. She supports the Company's strategic business planning process by assisting in the development and delivery of reports that capture, analyze and monitor performance. Ms. Lawyer currently directs the day-to-day operations of our business support services and customer services department. Ms. Lawyer holds a Bachelors Degree from Penn State University and an MBA from Mount St. Mary's University. She is also a member of the American Association of Healthcare Administrative Management.
Rafael Espinoza, MVP Program Manager
Mr. Espinoza has been a part of Financial Health from day one. As part of the founding team, he has worked with all local Departments of Social Services (Medicaid eligibility agencies) over the years and has studied all of the local policy manuals. A proven expert in Medicaid procedures and eligibility policies, Mr. Espinoza is responsible for all aspects of our MVP program, including oversight of our advocate-representatives, to deliver our clients with outstanding results and patients with quality, compassionate services.
Mohini Subramian, Billing Support Manager
Since Financial Health's inception, Ms. Subramian has been an invaluable member of our team. With over 15 years of experience, she is an expert in billing Medicaid, Medicare, most commercial insurance and HMOs. Her industry expertise enables our patients and clients to enjoy a seamless billing process.
Staci Brooks, Call Center Manager
Ms. Brooks joined Financial Health Strategies in 2004 and has been engaged in high-touch client services and accounts receivable management for more than 10 years. Her specialized healthcare experience allows her to provide valuable front-line management to our growing call center team, while working closely with senior management to ensure that Financial Health's revenue discovery solutions address our clients' requirements―and meet their rising expectations.
Cory Horn, Network Services Administrator
As a principal and founding member of Financial Health's network services partner, ECFBN, Mr. Horn works directly with Financial Health leadership to ensure the stability and security of our technology. Mr. Horn has more than 13 years of consulting experience, with network certifications from Microsoft, Cisco and Novell. WIth the ability to provide comprehensive and seamless support services, Mr. Horn uses “best practices” in deploying and managing Financial Health's technology. At the same time, he remains focused on building personal connections with our management team and staff. His collaborative approach to developing and delivering the best solutions to Financial Health and our clients, has made him an invaluable member of our team.